Self-development
Public Dealing Skills Training Kit
A kit on dealing with the public and customers, covering different temperaments, service excellence, dialogue, listening, persuasion, presentation skills and body language.
4 sessions
Raise Your Standards Training Kit
- 1 day
- 2 sessions
- 120 min / session
- 4 hours in total
- Intermediate level
- Arabic
Description
Raising ambition and building motivation can change people's lives for the better: strengthening self-confidence, overcoming frustration and keeping going towards success despite challenges. The kit focuses on self-motivation as one of the strongest drivers of achieving goals, and shows how to keep up enthusiasm and productivity, take initiative, be creative and overcome what holds progress back.
It helps participants grow, raise their performance and build a positive mindset that supports achievement and keeps them pursuing their personal and professional ambitions.
Objectives
- Explain the concept of motivation and how it raises performance and achievement.
- Apply effective ways to strengthen motivation and reach personal and professional goals.
- Use self-development skills to overcome challenges and succeed.
- Build practical plans to keep up enthusiasm and continued achievement.
- Develop initiative and positive thinking that support continuous growth and ambition.
Who it's for
Trainers and teachers delivering programmes that build motivation, goal achievement and personal development; employees who want to raise their performance, strengthen self-motivation and get better results at work; university students and young people building confidence and facing challenges; anyone keen to develop their abilities, stay positive and succeed personally and professionally.
Training sessions
- Programme opening and introductions
- Training video
- What self-motivation is
- How motivation affects the mind
- Elements of self-motivation
- Training activity (case study)
- How to handle low enthusiasm
- How to motivate yourself
- Types of incentives
- Why people feel they need a new job
- Training activity
- How to motivate the human side of employees
Version 1 — updated 16 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Trainers and teachers delivering programmes that build motivation, goal achievement and personal development; employees who want to raise their performance, strengthen self-motivation and get better results at work; university students and young people building confidence and facing challenges; anyone keen to develop their abilities, stay positive and succeed personally and professionally.