Self-development
Public Dealing Skills Training Kit
A kit on dealing with the public and customers, covering different temperaments, service excellence, dialogue, listening, persuasion, presentation skills and body language.
4 sessions
Self-Discovery and Character Building Training Kit
- 2 days
- 4 sessions
- 120 min / session
- 8 hours in total
- Intermediate level
- Arabic
Description
This kit covers the human personality in all its parts: motives, habits, inclinations, mind, emotions, opinions, ideas, aptitudes, abilities, intelligence, talents and feelings. It gives trainers a complete picture that lets them simplify a complex subject and build their trainees' self-awareness in an organised, scientific way.
It also presents change as a dynamic movement driven by new methods born of material and intellectual innovation, and connects developing personal skills with reaching aspirations, happiness and emotional balance. The kit helps trainers and teachers design interactive sessions in which trainees discover themselves in depth and move towards continuous positive change in their working and personal lives.
Objectives
- Identify the different parts of the human personality: motives, habits, emotions, ideas and abilities.
- Strengthen self-awareness by identifying strengths and weaknesses and working on them continuously.
- Understand change and its importance as a way to reach personal and professional aspirations.
- Apply practical methods of developing personal skills to build a psychologically, mentally and emotionally balanced character.
- Reach emotional stability and lasting happiness through continuous positive change.
Who it's for
Trainers and teachers building programmes that help trainees discover and understand themselves; supervisors and managers preparing self-aware teams able to change at work; human development trainers offering complete content on personal skills and self-confidence; psychological and educational counselling programmes looking for practical tools to help people discover themselves and reach their goals.
Training sessions
- Training video
- Training activity
- Training activity
- What change is
- Personal mission, vision and goals
- Training activity
- Reading and why it matters
Version 1 — updated 16 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Trainers and teachers building programmes that help trainees discover and understand themselves; supervisors and managers preparing self-aware teams able to change at work; human development trainers offering complete content on personal skills and self-confidence; psychological and educational counselling programmes looking for practical tools to help people discover themselves and reach their goals.