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Roaya

Dealing with People

  • Arabic

Description

The art of dealing with others is one of the main skills successful people take care to learn and apply in their lives, so that they deal in the best way with those around them.

This presentation offers practical principles and techniques for building positive relationships at work and in everyday life.

What the presentation covers

  • Principles of respectful and effective communication.

  • Listening, persuasion and handling disagreement.

  • Dealing with different personality types.

Objectives

  • Explain the principles of dealing well with others.
  • Develop active listening and clear expression skills.
  • Handle disagreement and difficult situations calmly.
  • Adjust your approach to different personality types.
  • Build lasting positive relationships at work and in life.

Who it's for

Employees and managers, customer service and sales staff, young people developing their social skills, and trainers.

Version 1 — updated 17 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Employees and managers, customer service and sales staff, young people developing their social skills, and trainers.

Files coming soon