Self-development
Self-Management
A presentation on self-management. Self-management and self-awareness are acquired in early childhood, as a child forms this awareness during upbringing by adopting the values of their parents.
Public Handling Skills
- Arabic
Description
Training works to develop and broaden behaviors related to flexibility at work.
This presentation focuses on skills for dealing with the public, including courteous service, handling complaints, and staying calm under pressure.
It helps participants deliver a better experience to clients and visitors.
Objectives
- Learn the fundamentals and key concepts of cybersecurity.
- Discover the importance of cybersecurity and its role in protecting information and systems.
- Review the ethical issues related to cybersecurity.
- Discuss the concept of cybersecurity leadership and the importance of training employees.
- Acquire skills in cybersecurity risk management and threat assessment.
- Learn about the information security management system under the ISO 27001 standard.
Who it's for
Customer service and reception staff, government and service-sector employees, service team supervisors
Version 1 — updated 17 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Customer service and reception staff, government and service-sector employees, service team supervisors