Advanced Skills in Performance Indicators

Arabic

Description

Performance indicators are an effective tool for verifying how far goals have been achieved. They are also one of the techniques for measuring the success of departments' performance, used with quality programs and the organizational development of modern management.

This presentation builds advanced skills in designing, selecting and using indicators.

What the presentation covers

The concept and types of performance indicators.
Designing SMART and meaningful indicators.
Collecting and analyzing data.
Using results to improve performance.

Objectives

Understand the concept and types of performance indicators.
Design indicators that are specific, measurable and relevant.
Link indicators to strategic goals.
Collect and analyze performance data accurately.
Use results to make decisions and improve performance.
Integrate indicators into quality and development programs.

Who it's for

Quality and performance managers. Strategic planners and department heads. Professionals in organizational development.

Version 1 — updated 17 October 2026

We keep the content up to date; every download gets the latest version.

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