Training Kit on Institutional Reputation and Mental Image Building
Organisations are often keen to prepare strategic plans for their departments and schedule their tasks and work according to their current reality and the future visions they seek to achieve, overlooking an essential aspect of their services, namely their reputation and their value before partners and customers.
Institutional Reputation
It is a set of emotions and attitudes held by the public that influence the organisation and its brand, based on the standard of winning reputation among trusted individuals.
The Importance of Institutional Reputation
Good reputation is considered an influential tool in the hands of organisations for achieving their strategic goals.
The importance of an organisation's reputation is highlighted by its main characteristics, represented by trust and credibility.
It is considered one of the important factors in attracting the best talent.
It grants organisations a great opportunity to form partnerships with distinguished partners.
Public relations and media officers, executive managers, and anyone interested in organisational excellence.