A Training Kit on Quality within Universities
Improving the performance of university education institutions constitutes a global concern in all countries of the world. One of the most important characteristics that distinguishes any society from other societies is its ability to manage its institutions and vital programmes, not only with effectiveness and efficiency, but also with fairness and innovation, such that the scope and quality of services in university education institutions is linked to the administrative system that makes the university's mission the compass of movement through guiding principles and academic ethics.
Quality in Higher Education
The quality of education means achieving a set of effective communications with students with the aim of equipping them with the knowledge, skills and attitudes that enable them to meet the expectations of the beneficiary parties, "organisations."
Objectives of Improving the Quality of Education
The basic objective of implementing the quality improvement process in any educational institution ("universities") is to develop the quality of performance and services while reducing the costs of wasted time and effort, in order to improve the service provided to students and gain their satisfaction.
University leaders, faculty members, and staff in quality assurance units.