Some people think that etiquette and protocol are merely unnecessary formalities, but this is mistaken. Good character, fine manners and observing precedence are all qualities that Islam encourages.
What the presentation covers
The presentation presents the principles of professional etiquette, from greetings and dress to meetings, phone and email conduct, and how they shape professional image and relationships.
Concept and importance of etiquette and protocol
Professional appearance, greetings and introductions
Etiquette in meetings, calls and written communication
New employees and graduates entering the job market; managers and those responsible for public relations and protocol; trainers specializing in soft skills.