Organizations need clear methodologies to deal with crises and limit their effects, from preparation and prevention to confrontation and handling the aftermath. Understanding the nature and stages of crises helps build more organized and effective responses in different situations.
The presentation covers the concepts and terminology of crisis management and the stages of a crisis management system, along with scientific approaches and advanced methods of prevention and confrontation. It also clarifies the difference between risk management and crisis management.
Information management during crises, its confidentiality standards and the effects of circulating it
The role of information systems and crisis leaders
Case studies illustrating how to handle different situations
Managers and leaders responsible for crisis management and decision-making in critical situations; specialists in risk management, business continuity and emergency response; staff of organizations whose work requires crisis preparedness; and trainers and consultants who deliver specialized crisis and disaster management programs.
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