The ISO 9001 quality management system helps monitor the level of quality and manage processes within any organization.
This presentation shows how to build an integrated institutional system that links strategy, processes, people and quality controls into one coherent framework.
Understand the concept of an integrated institutional system
Describe the main requirements of ISO 9001 quality management
Map and manage organizational processes effectively
Link strategy, objectives and performance indicators
Apply monitoring and continual improvement practices
Plan the steps for building and implementing the system
The presentation is ready to use in training sessions and workshops, with clear slides that support discussion and practice.
Quality and organizational development managers, senior executives, and professionals in operations and continual improvement.
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