The psychological contract is an unwritten employment contract built on expectations and concessions. When an employee arrives half an hour before work starts, for example, they give up some of their own time for the sake of the organization.
This presentation explains how these unspoken expectations form, what happens when they are broken, and how to manage them well.
Definition and components of the psychological contract
Effects on motivation, loyalty and retention
Managing and rebuilding trust
Human resources managers, leaders and supervisors, employees interested in the relationship with their employer
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Everyone works, but not everyone excels. Some organizations keep striving to move forward and improve their capabilities and standing.
