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Roaya

Secretarial and Office Management

  • Arabic

Description

Executive secretarial work and modern office management are among the most essential functions in the administrative field. The term secretarial comes from the English word Secretarial, meaning trustworthiness with secrets, or keeping them.

What the presentation covers

The presentation presents the role of the secretary and the office manager, and the skills needed to organize work and support decision makers.

  • Concept and duties of secretarial work

  • Organizing schedules, meetings and correspondence

  • Filing, records and confidentiality

  • Professional etiquette and communication

It is a practical resource for administrative training programs.

Objectives

  • Explain the concept of secretarial work and the role of the modern secretary.
  • Organize schedules, appointments and meetings efficiently.
  • Handle correspondence, filing and records professionally.
  • Maintain confidentiality and the trust of the organization.
  • Apply professional etiquette and communication skills in the office.
  • Manage the office environment and daily tasks effectively.

Who it's for

Secretaries, administrative assistants and office managers New employees in administrative roles Trainers in administrative and office skills

Version 1 — updated 17 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Secretaries, administrative assistants and office managers New employees in administrative roles Trainers in administrative and office skills

Files coming soon