The secretarial profession is considered one of the important administrative positions in the work environment. The emergence of this position dates back to the Industrial Revolution in Europe, and secretarial work plays an important and vital role in administrative work organisations of varying sizes and activities.
It is the position that provides assistance or services to departments or managers, whether this assistance or these services are technical or clerical, so that departments or managers can accomplish their work in an easy manner, in the least possible time, and at the lowest cost.
The large size of organisations, the complexity of their operations, and the multiplicity of their levels have given these supporting departments special importance.
Working properly requires that administrative decisions be based on correct data and information.
The importance of secretarial work has also increased because it is no longer the simple profession that anyone is thought to be able to perform, but has come to require a high degree of qualification and training to carry out.
Preserving the work secrets of the institution.
Supervising all administrative work.
Facilitating the flow of transactions and completing work in the required time.
Executive secretaries, office managers, and administrative staff.
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