Problem solving is a core skill concerned with studying the details of a problem and the difficulties that accompany it. This presentation covers the traits of creative people, the motivations for creativity and its obstacles and how to overcome them, along with the steps for solving a problem and the importance of learning this skill. It also covers disengagement sessions, the Six Thinking Hats program and the use of brainstorming in solving problems.
It reviews the advantages and disadvantages of problem solving and explains the Five Whys and fishbone techniques, with an overview of creative problem solving theory and the CoRT program. The basic concepts of TRIZ theory, its tools, techniques and problem-solving methodology are also introduced, along with the components of problem solving and the golden rules for reaching effective creative solutions.
The presentation is a comprehensive reference for anyone who wants to develop their problem-solving skills creatively.
Trainers and human development specialists who want to deliver practical content on problem-solving skills; managers and supervisors who aim to use brainstorming and the Six Thinking Hats at work; managers and department heads who want to raise this topic in meetings to strengthen creative solutions to organizational problems; and those interested in intellectual development who want practical skills in applying TRIZ theory and its tools.
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Everyone works, but not everyone excels. Some organizations keep striving to move forward and improve their capabilities and standing.
