The world continuously experiences rapid, successive developments that have affected the business environment and the position of organizations. This presentation covers the basic concepts of institutional excellence, including its characteristics, factors, types and importance. It explains the relationship between total quality management and institutional performance, the difference between traditional and outstanding institutional performance, and the main axes for interpreting excellence.
It also reviews the requirements of institutional excellence and the obstacles to implementing its programs, and its relationship to Saudi Vision 2030. Different excellence models are presented, including models in the Kingdom of Saudi Arabia, along with a methodology for working on an excellence culture.
Finally, it covers the concept of excellence management: its goals, advantages, importance and keys, the axes of outstanding leadership and the requirements for applying them. It is a practical reference for managers who want to achieve excellence in their organizations.
Managers and supervisors who want to apply excellence management effectively in their organizations; institutional performance specialists seeking to understand the characteristics and requirements of institutional excellence; managers and department heads who want to raise the topic in meetings to support excellence programs; and total quality management practitioners who want to link institutional excellence to Saudi Vision 2030.
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Everyone works, but not everyone excels. Some organizations keep striving to move forward and improve their capabilities and standing.
