Rapid scientific and technological developments require rethinking work systems and management methods inside organizations, so that administrative bodies can keep pace with change and improve performance. Developing administrative work depends on integrating organization, strategy, procedures, communication and decision-making, alongside managing change and handling resistance to it systematically.
The presentation covers the concept of management and the components of the administrative process, organizational theories, structures and the organizational manual. It also reviews the impact of strategies and organizational culture on work, approaches to change, planned change and resistance to change.
It also presents methods for evaluating communication, simplifying procedures and designing work procedure forms to support the development of administrative systems.
Leaders and managers in administrative affairs who want to develop work systems and improve the efficiency of processes and procedures in their organizations Administrative staff and supervisors interested in simplifying procedures, organizing work and raising performance quality in administrative units Specialists in organizational development and change management, plus trainers and consultants interested in management and institutional performance
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