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Roaya

Human Communication Training Kit

  • 1 day
  • 2 sessions
  • 120 min / session
  • 4 hours in total
  • Intermediate level
  • Arabic

Description

Communication represents an essential part of human life; through it, interactions between individuals take shape, and ideas, information and experiences are exchanged, and various needs are met. Effective communication skills help to build clearer communication, understand exchanged messages, and enhance the quality of relationships in different situations.

The kit addresses the concept of human communication, its characteristics and its means, with a focus on the skills that help convey ideas and meanings clearly and effectively. It also touches on the importance of verbal and non-verbal communication, and the use of facial expressions and body language in a way that enhances understanding and positive interaction between the parties to the communication process.

Objectives

  • Explain the concept of human communication and its importance in building relationships and exchanging information between individuals.
  • Identify the characteristics, elements and various forms of human communication in daily life.
  • Apply effective communication skills in conveying ideas and interacting positively with others.
  • Employ appropriate means of communication to enhance understanding and cooperation in work environments and social life.
  • Develop listening, expression and body-language skills to improve the quality of human communication.

Who it's for

Employees and leaders, teachers and trainers, and customer service staff.

Training sessions

  • Programme opening and introductions
  • Training video
  • Training activity
  • What communication is
  • Why communication matters for people, society and work
  • Features of a successful message
  • Training activity
  • Features of effective communication
  • Aims of human communication

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Employees and leaders, teachers and trainers, and customer service staff.

Files coming soon