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Roaya

Emotional Intelligence in the Workplace Training Kit

  • 4 days
  • 8 sessions
  • 120 min / session
  • 16 hours in total
  • Intermediate level
  • Arabic

Description

The kit presents integrated training content on emotional intelligence skills, explaining the concept of emotional intelligence and its importance in improving communication and interaction within the workplace, and explaining the most prominent types of emotional intelligence and their role in dealing with professional situations.

It also explains emotional intelligence in a practical way that helps the trainer present the concepts clearly and link them to daily challenges.

The material supports the development of emotional intelligence through recognising and understanding feelings, explaining emotional intelligence and its relationship with managing emotions, and making use of the emotional intelligence scale in enhancing awareness of emotional skills and developing them, reflecting positively on performance and professional relationships.

Objectives

  • Identifying the concept of emotional intelligence and its importance in improving performance and interaction within the workplace.
  • Distinguishing between the types of emotional intelligence and understanding their role in dealing with different professional situations.
  • Applying emotional intelligence skills in understanding feelings and improving communication and interaction with others.
  • Employing appropriate methods for managing emotions and dealing effectively with pressures and professional situations.
  • Using practices and tools that help develop emotional intelligence and strengthen positive professional relationships.

Who it's for

Employees and managers, organisational leaders, and anyone interested in self-development at work.

Training sessions

  • Introductions and programme opening
  • Training video
  • Training activity
  • What intelligence is
  • Types of intelligence
  • What emotions are
  • Types of emotions
  • Training activity
  • Features of emotions
  • What emotional intelligence means at work

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Employees and managers, organisational leaders, and anyone interested in self-development at work.

Files coming soon