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Roaya

Arts and Etiquette of Workplace Conduct Training Kit

  • 3 days
  • 6 sessions
  • 120 min / session
  • 12 hours in total
  • Intermediate level
  • Arabic

Description

Some believe that etiquette is one of the manifestations of Western civilisation, which reached us as part of a series of customs and traditions imported from Europe, but such a belief involves a major fallacy, for our Islamic heritage includes many values established by the righteous predecessors, all of which fall under the category of 'good conduct', or what has come to be known as etiquette!

Etiquette

It is 'the art of praiseworthy traits' or 'highly refined conduct', and the rules of etiquette relate to the etiquette of behaviour, morals, and good qualities.

The importance of etiquette

  • Etiquette helps in how to deal with others.

  • It helps in learning polite behaviours and pleasant conduct.

  • The art of etiquette helps spread polite conduct.

  • Etiquette helps protect the feelings of others.

Objectives

  • Identify the basics of cybersecurity and its main concepts.
  • Discover the importance of cybersecurity and its role in protecting information and systems.
  • Review the ethical issues related to cybersecurity.
  • Discuss the concept of cybersecurity leadership and the importance of training employees.
  • Acquire skills in managing cybersecurity risks and assessing threats.
  • Identify the information security management system according to the ISO 27001 standard.
  • Understand the nature of cybercrime and the mechanisms for combating it.

Who it's for

New employees, customer service staff, and supervisors and administrators.

Training sessions

  • Programme opening and introductions
  • Training video
  • Training activity
  • Concept of etiquette
  • Courtesy etiquette and rules of conduct
  • Training activity
  • Importance of etiquette
  • Etiquette of formal conduct
  • Training activity
  • Session summary

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

New employees, customer service staff, and supervisors and administrators.

Files coming soon