Management & HR
Institutional Restructuring Training Kit
A kit on managing organisational change and crises, diagnosing institutional failure, and the concepts, reasons and methods of administrative and financial restructuring.
6 sessions
Communication Skills Training Kit
- 3 days
- 6 sessions
- 120 min / session
- 12 hours in total
- Intermediate level
- Arabic
Description
Communication skills are one of the most important pillars upon which a person's success in various areas of life is built, whether at work, in education, or in social relationships. Studies have shown that (80%) of an individual's success is attributed to their mastery of effective communication skills, while mastery of work skills alone does not exceed (10%) of the reasons for this success.
From this standpoint, this training kit was designed to provide trainers and teachers with integrated content including a trainer file, a trainee file, presentations and training activities, enabling them to deliver a professional training programme on effective communication strategies and building credibility and trust with others.
The kit also focuses on enhancing communication and persuasion skills, and clarifying the role of effective communication in the work environment, in a practical and applied manner that makes it easy for the trainer to convey it to trainees of different levels.
Objectives
- Identifying the concept of effective communication, its basic elements, and its role in achieving personal and professional success.
- Applying effective communication strategies when dealing with various groups within the work environment.
- Using communication and persuasion skills to build relationships based on trust and credibility with others.
- Analysing body language and facial expressions and employing them correctly during the communication process.
- Improving one's ability to convey ideas and information clearly, and ensuring they reach the recipient in the required form.
Who it's for
Employees and leaders, sales and customer service teams, and anyone interested in developing communication skills.
Training sessions
- Opening training activity for the programme
- Key concepts
- The concept of communication engineering
- Training activity
- Objectives of communication engineering
- Elements of communication engineering
- Training activity
Version 1 — updated 16 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Employees and leaders, sales and customer service teams, and anyone interested in developing communication skills.