Management & HR
Institutional Restructuring Training Kit
A kit on managing organisational change and crises, diagnosing institutional failure, and the concepts, reasons and methods of administrative and financial restructuring.
6 sessions
Total Quality Management Training Kit
- 2 days
- 4 sessions
- 120 min / session
- 8 hours in total
- Intermediate level
- Arabic
Description
This kit provides comprehensive training content that helps training providers and institutions prepare professional programmes in total quality management, by clarifying the basic concepts, the principles of continuous improvement, and the mechanisms for building a quality management system, with a focus on improving processes and raising the efficiency of institutional performance.
The kit also addresses the importance of total quality within the institution, and the role of the ISO 9001 certification standards in supporting quality, in addition to best practices in improving service quality and applying total quality in companies, providing the trainer with ready training material that can be relied upon in implementing programmes and workshops within government and private institutions.
Objectives
- Clarifying the concepts and principles of total quality management and their importance in developing institutions.
- Applying the foundations of the quality management system in a way that contributes to raising process efficiency and improving performance.
- Using tools and methods for improving service quality and effectively measuring institutional performance.
- Identifying the requirements of the ISO 9001 certification and its role in supporting quality systems.
- Preparing practical plans that support the application of total quality in companies and promote a culture of continuous improvement.
Who it's for
Construction engineers and project managers, and quality assurance officers in contracting companies.
Training sessions
- Training activity
- Training video
- The concept of quality in the engineering construction sector
- Origins and development of quality assurance systems
- Features of the construction industry and their effect on quality
- Points of agreement and difference between industry and construction in applying quality
- Importance of quality in the construction sector
- Training activity
Version 1 — updated 16 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Construction engineers and project managers, and quality assurance officers in contracting companies.