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Roaya

Problem Solving and Decision Making Training Kit

  • 2 days
  • Intermediate level
  • English

Description

Much of what people do is solve problems and make decisions. Often, they are "under the gun", stressed, and very short of time. Consequently, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before. It's easy with this approach to get stuck in a circle of solving the same problem over and over again. Therefore, it's often useful to get used to an organised approach to problem-solving and decision-making. Not all problems can be solved and decisions are made by the following, rather a rational approach. However, the following basic guidelines will get you started. Don't be intimidated by the length of the list of guidelines. After you've practiced them a few times, they'll become second nature to you- enough that you can deepen and enrich them to suit your own needs and nature.

A Smart Problem Solving Application

  • Define the problem

  • Look at potential causes for the problem Identify alternatives for approaches to resolve the problem

  • Select an approach to resolve the problem

  • Plan the implementation of the best alternative

  • Monitor implementation of the plan

  • Verify if the problem has been resolved or not

Objectives

  • Identifying the basics of cybersecurity and its key concepts.
  • Discovering the importance of cybersecurity and its role in protecting information and systems.
  • Reviewing the ethical issues related to cybersecurity.
  • Discussing the concept of cybersecurity leadership and the importance of training employees.
  • Acquiring skills in cybersecurity risk management and threat assessment.
  • Identifying the information security management system according to the ISO 27001 standard.
  • Understanding the nature of cybercrimes and the mechanisms for combating them.

Who it's for

Managers and decision makers, employees in high-pressure workplaces, and anyone developing their thinking skills.

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Managers and decision makers, employees in high-pressure workplaces, and anyone developing their thinking skills.

Files coming soon