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Roaya

Problem Solving and Decision Making Training Kit

  • 5 days
  • 10 sessions
  • 120 min / session
  • 20 hours in total
  • Intermediate level
  • Arabic

Description

This training material presents practical content specialised in problem-solving and decision-making, helping trainers present clear methodologies for developing trainees' problem-solving skills, by learning the difference between the symptoms of a problem and its root causes, and applying analytical steps that help understand challenges and reach effective solutions.

The material also supports developing the ability to think methodically and using logical thinking skills in dealing with different situations.

The material covers a range of problem-solving and decision-making methods based on analysis and evaluation, which helps improve performance and enhance the ability to deal with challenges within organisations.

It also explains how to develop problem-solving skills through practical tools and applied methods that can be used in different work environments.

Objectives

  • Distinguish between the symptoms of a problem and its root causes in order to reach more effective and sustainable solutions.
  • Apply scientific methodologies in problem-solving and decision-making and analysing situations in an organised way.
  • Develop logical thinking skills and use them in evaluating alternatives and dealing with different challenges.
  • Learn about problem-solving methods and choosing appropriate solutions according to the nature of the situation.
  • Apply practical steps that help develop problem-solving skills and improve performance within the work environment.

Who it's for

Managers and supervisors, work teams, and decision makers.

Training sessions

  • Programme opening and introductions
  • Training video
  • Introduction
  • Training activity
  • Concept and principles of the administrative process
  • Traits of organisations that encourage problem solving
  • Analysing problems and their concept
  • Training activity
  • Steps of problem solving

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Managers and supervisors, work teams, and decision makers.

Files coming soon