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Roaya

Total Quality Management in Institutions Training Kit

  • 1 day
  • 2 sessions
  • 120 min / session
  • 4 hours in total
  • Intermediate level
  • Arabic

Description

Interest in quality has become a global phenomenon receiving the attention of organisations and governments alike, as quality has come to represent the primary function, a management philosophy, and a way of life for every organisation seeking excellence and continuity, which has made it a strategic weapon that grants organisations a genuine competitive advantage in markets that grow more competitive day by day.

From this standpoint, the Total Quality Management in Organisations kit provides integrated training content that enables trainers and teachers to convey the concepts of the total quality management strategy and apply them effectively, contributing to building a strong quality management system that enhances institutional excellence and achieves the satisfaction of both beneficiaries and employees alike.

Objectives

  • Clarifying the basic concepts of total quality management and its strategic importance in organisations.
  • Analysing the elements of the quality management system and linking them to the goals of institutional excellence.
  • Designing an effective strategy for implementing total quality within the work environment.
  • Evaluating the level of total quality implementation in the organisation and identifying the required points of improvement.
  • Using quality management tools and techniques to achieve a sustainable competitive advantage.

Who it's for

Leaders and supervisors in security and military institutions, quality officers, and anyone interested in institutional excellence.

Training sessions

  • Training activity
  • Key concepts
  • Historical development of quality management
  • Contemporary trends in quality management
  • Basic principles of total quality
  • Training activity
  • Total quality management standards
  • Quality tools
  • Elements and components of quality
  • Training activity

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Leaders and supervisors in security and military institutions, quality officers, and anyone interested in institutional excellence.

Files coming soon