Management & HR
Institutional Restructuring Training Kit
A kit on managing organisational change and crises, diagnosing institutional failure, and the concepts, reasons and methods of administrative and financial restructuring.
6 sessions
Healthcare Quality Training Kit
- 3 days
- 6 sessions
- 120 min / session
- 12 hours in total
- Intermediate level
- Arabic
Description
This kit presents integrated training content that helps training bodies and health institutions prepare professional programmes on healthcare quality, by clarifying the basic concepts of quality, reviewing the development and complexity of healthcare systems, and explaining the close relationship between patient safety and quality of performance.
It also covers methods for applying healthcare quality standards, analysing the causes of medical errors, and supporting efforts to improve the quality of health services, which contributes to raising performance efficiency and enhancing beneficiary satisfaction within health establishments.
The kit provides organised content that trainers, teachers and supervisors can use in presenting professional training programmes, focusing on quality management in health institutions, the principles of risk management in healthcare, and mechanisms for continuous development according to the best modern practices.
Objectives
- Clarify the concept of healthcare quality and its importance in improving the outcomes of medical services and raising performance efficiency.
- Apply healthcare quality standards to enhance patient safety and reduce errors within health establishments.
- Analyse the components of healthcare systems and identify the factors affecting the quality of services and the safety of operations.
- Employ the principles of quality management in health institutions to improve institutional performance and develop the services provided.
- Use risk management methods in healthcare to support decision-making and achieve continuous improvement.
Who it's for
Healthcare quality professionals, managers of healthcare facilities, and patient-safety officers.
Training sessions
- Programme opening
- Training video
- Key concepts (quality, healthcare service quality, total quality, patient safety)
- Elements of healthcare service quality
- Dimensions of healthcare quality
- Training activity
- Principles of applying total quality management in hospitals
- Why global health organisations focus on applying quality
Version 1 — updated 16 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Healthcare quality professionals, managers of healthcare facilities, and patient-safety officers.