Quality Tools Training Kit

3 days
6 sessions
120 min / session
12 hours in total
Intermediate level
Arabic

Description

Total Quality Management Kit

The **Total Quality Management Kit** gives trainers a unique opportunity to master a strategic approach aimed at continuously improving institutional performance, by focusing on customer satisfaction, process development, and ensuring adherence to approved standards. This kit is an effective tool for enabling institutions to achieve excellence, raise efficiency, and strengthen competitiveness in markets.

The importance of the trainer obtaining this kit

Equipping the trainer with comprehensive knowledge of the concepts and principles of **Total Quality Management (TQM)**.
Enabling them to use **quality tools** in analysing and developing performance.
Strengthening their ability to transfer knowledge to trainees in an applied, practical style.
Giving them ready training resources that make preparing and delivering programmes easier and more effective.

To browse a range of training kits specialised in the field of professional and administrative growth in institutions, browse through the link.

Objectives

Identifying the concept of total quality management and its importance in the work environment.
Mastering the use of quality improvement tools and institutional performance analysis.
Applying quality measurement and monitoring strategies according to total quality standards.
Developing practical action plans to improve processes and ensure the sustainability of quality in institutions.

Who it's for

Quality officers, operations managers, and trainers in institutional development.

Training sessions

Training activity and programme opening
Key concepts
Fundamentals of quality management
Requirements for applying total quality management
Levels of adopting total quality management
Stages of applying total quality management
Training activity

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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