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Roaya

Crisis Management in the Workplace Training Kit

  • 1 day
  • 2 sessions
  • 120 min / session
  • 4 hours in total
  • Intermediate level
  • Arabic

Description

In the modern era, the need arose for an independent science concerned with crises and disasters and how to manage and confront them, called 'the science of crisis and disaster management', a science founded, like other sciences, on a set of scientific foundations and principles. This training kit addresses the concept of crisis management as the continuous administrative process concerned with predicting potential crises by monitoring the internal or external environmental variables that generate crises, and mobilising available resources with the greatest possible efficiency.

The kit also reviews the most important principles of crisis management, from the necessity of clearly defining the goal, prior preparation and planning with monitoring of variables and preparing response scenarios, providing accurate and sufficient information, providing a good system for internal and external communications, and the availability of rational, unemotional leadership, strengthening understanding of the stages of crisis management and how to manage crises and emergencies in an organised scientific manner. This kit is a practical reference for trainers wishing to train leaders to confront crises in the work environment.

Objectives

  • Identifying the concept of crisis management and its importance as a continuous administrative process for predicting potential risks.
  • Understanding the most important principles of crisis management, from prior planning to providing accurate and sufficient information.
  • Applying how to manage crises and emergencies through effective internal and external communication systems.
  • Understanding the various stages of crisis management, from early detection to returning to the normal situation.
  • Strengthening rational, unemotional leadership skills for dealing with crises in an organised scientific manner.

Who it's for

Managers and administrative leaders, emergency and crisis team members, and school leaders.

Training sessions

  • Introductions and programme opening
  • Training video
  • Training video
  • Training activity
  • Key concepts
  • Causes of crises
  • Principles of crisis management
  • Training activity
  • Rules and foundations for handling crises

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Managers and administrative leaders, emergency and crisis team members, and school leaders.

Files coming soon