Management & HR
Institutional Restructuring Training Kit
A kit on managing organisational change and crises, diagnosing institutional failure, and the concepts, reasons and methods of administrative and financial restructuring.
6 sessions
Conflict Management at Work Training Kit
- 5 days
- 10 sessions
- 120 min / session
- 20 hours in total
- Intermediate level
- Arabic
Description
Training kit on managing conflict at work
Conflicts and disputes within institutions are an inseparable part of professional life. When individuals deal with different ideas, opinions and goals, tensions and conflicts may arise that affect individual and collective performance, and consequently the success of the institution in general. This is why managing conflict within institutions is so important.
The nature of conflict:
Conflict has two dimensions that can be distinguished between: a negative dimension and a positive one. While it is easy to grasp the negative side of conflict through its common and firmly established association in people's minds with attempts at destruction, exploitation, or imposing a solution on another party or parties, the positive dimension of conflict generally refers to that aspect represented by "driving towards action, or establishing communication, solving problems, and positive exchange between the parties concerned".
Causes of organisational conflict:
Scarcity of resources
Lack of clarity in the boundaries of responsibility
Weak communication processes
Personal differences
Differences in power and status
Differences in goals
Levels of organisational conflict:
Conflict at the individual level
Conflict among members of a group
Conflict between groups
Conflict at the organisational level
Objectives
- Identifying the fundamentals of cybersecurity and its key concepts.
- Discovering the importance of cybersecurity and its role in protecting information and systems.
- Reviewing the ethical issues related to cybersecurity.
- Discussing the concept of cybersecurity leadership and the importance of staff training.
- Acquiring skills in cybersecurity risk management and threat assessment.
- Identifying the information security management system according to the ISO 27001 standard.
- Understanding the nature of cybercrime and the mechanisms for combating it.
Who it's for
Managers and department heads, human resources staff, and employees responsible for managing teams.
Training sessions
- Opening activities; the concept, dimensions and nature of conflict
Version 1 — updated 16 October 2026
We keep the content up to date; every download gets the latest version.
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Frequently asked questions
Managers and department heads, human resources staff, and employees responsible for managing teams.