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Roaya

The Art of Managing Disagreement and Dealing with Others Training Kit

  • 1 day
  • 2 sessions
  • 120 min / session
  • 4 hours in total
  • Intermediate level
  • Arabic

Description

Difference of opinion represents a natural part of human interaction, resulting from the diversity of individuals' traits, psychological orientations, and ways of understanding events and situations. This diversity can be a source of enrichment and exchange of experiences and ideas when managed through calm dialogue and respect for different viewpoints.

The kit covers the concept of disagreement and difference, focusing on its benefits in developing methods of speech and dialogue, and enriching ideas by presenting arguments and diverse viewpoints. It also explains the importance of dealing consciously with difference in developing sound thinking, accuracy of conclusion, and the ability to understand the dimensions of dialogue and interact positively with others.

Objectives

  • Learn about the concept of difference and its effect on human interaction and relationships.
  • Analyse the benefits of difference in enriching ideas and broadening viewpoints.
  • Apply appropriate dialogue methods when dealing with differing opinions.
  • Employ communication skills in managing difference in a calm and positive manner.
  • Develop the ability to respect different viewpoints and understand their dimensions.

Who it's for

Employees and team leaders, teachers and students, and anyone interested in communication skills.

Training sessions

  • Introductions and programme opening
  • Training video
  • Training activity
  • Defining disagreement
  • Positive disagreement
  • Causes of disagreement
  • Benefits of disagreement
  • Principles of positive disagreement
  • Training activity

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Employees and team leaders, teachers and students, and anyone interested in communication skills.

Files coming soon