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Roaya

Public Communication Skills Training Kit

  • 1 day
  • 2 sessions
  • 120 min / session
  • 4 hours in total
  • Intermediate level
  • Arabic

Description

Training kit on public communication skills

Effective communication skills are considered a powerful tool that all of us need to possess, as they are a fundamental factor for success in many aspects and areas of life, since there are many jobs that require us to be good communicators. Skilled communication skills also help us enjoy better relationships with people. Being employees who communicate effectively will give us an advantage in ways we cannot imagine.

Rules and steps for effective communication

Regardless of the nature of the audience you are dealing with, mastering the art of communication can be a difficult and demanding task. Below are seven effective steps for clear and good communication, even in the most difficult dialogues and conversations:

  • Stick to the message

  • Make the dialogue a two-way conversation

  • Understand the subject fully

  • Know that you are responsible for any communication failure

  • Are you listening to them now?

  • Repetition, then repetition, and repetition

  • Respect your audience as you respect yourself

Objectives

  • Identifying the basics of cybersecurity and its key concepts.
  • Discovering the importance of cybersecurity and its role in protecting information and systems.
  • Reviewing the ethical issues related to cybersecurity.
  • Discussing the concept of cybersecurity leadership and the importance of training employees.
  • Acquiring skills in managing cybersecurity risks and assessing threats.
  • Learning about the information security management system according to the ISO 27001 standard.
  • Understanding the nature of cybercrimes and the mechanisms for combating them.

Who it's for

Employees and service staff, speakers and trainers, and anyone wanting to develop their communication skills.

Training sessions

  • Introductions and programme opening
  • Training video
  • Key concepts
  • The importance of communication
  • Rules and steps of effective communication
  • Training activity
  • Requirements for effective communication

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Employees and service staff, speakers and trainers, and anyone wanting to develop their communication skills.

Files coming soon