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Roaya

Letter Drafting and Word Processing Training Kit

  • 5 days
  • 10 sessions
  • 120 min / session
  • 20 hours in total
  • Intermediate level
  • Arabic

Description

Training Kit on Correspondence Writing and Text Processing Skills

The Formal Letter

The formal letter is any letter written in professional language with a specific format for an official purpose, meaning it can be a recommendation letter, an inquiry letter, a complaint letter, an appointment letter, and all business letters are formal, but the reverse is not possible. These letters are used for several reasons, such as a formal invitation, a job offer, a reference, submitting a complaint or inquiry, and applying for a job.

Informal Letters

Informal letters are letters written to someone, and can be used for some reasons such as conveying a message, news, offering advice, congratulating the recipient, requesting information, asking questions, and so on. It is a personal letter written to someone who knows the sender, such as friends, siblings, parents, or any other relation. There is no specific format for writing this letter. When writing an informal letter, one can write it in a friendly manner and use a personal or emotional style. Slang or colloquial terms, symbols, and abbreviations can also be used, depending on familiarity with the recipient.

Rules for Writing Formal Letters

The formal letter consists of basic parts: (the header - the inside address - the salutation - the body of the letter - the conclusion - the signature).

  • Writing the date

  • The name and position of the addressee.

  • The name of the entity he represents.

  • The greeting.

  • The summary of the subject.

  • The details of the subject.

  • The greeting.

  • The sender's name, address, and signature.

Objectives

  • Identifying the fundamentals of cybersecurity and its key concepts.
  • Discovering the importance of cybersecurity and its role in protecting information and systems.
  • Reviewing the ethical issues related to cybersecurity.
  • Discussing the concept of cybersecurity leadership and the importance of training staff.
  • Acquiring skills in cybersecurity risk management and threat assessment.
  • Identifying the information security management system according to the ISO 27001 standard.
  • Understanding the nature of cybercrime and the mechanisms for combating it.

Who it's for

Administrative staff, office secretaries, and IT staff.

Training sessions

  • Training activity and programme opening
  • Concept and aims of writing
  • Types of writing
  • Training activity
  • Characteristics of writing
  • Why writing is an art

Version 1 — updated 16 October 2026

We keep the content up to date; every download gets the latest version.

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Frequently asked questions

Administrative staff, office secretaries, and IT staff.

Files coming soon